Complex Health Care
Managing complex health needs requires the right expertise, compassion, and coordination. At Alpha Care Plus, we provide safe and person-centred complex care supports that empower participants to live comfortably and confidently. Explore the answers below to learn how we deliver quality, safety, and support through every step of your care journey.
-
1. Can complex care be provided in my supported accommodation?
Yes. Complex health care can be safely delivered within your Supported Accommodation environment. Our trained support workers and qualified nursing staff can assist with a wide range of complex needs — from medication management and wound care to PEG feeding, catheter care, and more.
-
2. How does Alpha Care Plus ensure safety and quality in complex care?
At Alpha Care Plus, safety and quality are our top priorities. We maintain strict clinical governance, follow NDIS Practice Standards, and ensure all staff receive ongoing training in complex care procedures. Regular care audits, supervision, and personalized care plans ensure that every participant receives safe, consistent, and high-quality support.
-
3. Do I need a nurse for complex care?
Not always — it depends on your specific care requirements. Some complex supports must be delivered by a qualified nurse, while others can be provided by trained support workers under a nurse’s supervision. Our team will assess your needs and develop a care plan to ensure you receive the right level of support at all times.
-
4. Does NDIS fund all complex care services?
The NDIS may fund complex care supports if they are considered reasonable and necessary for your individual needs and goals. This can include nursing support, health monitoring, and training for support workers to safely perform delegated tasks. Our team can help you understand what is covered under your plan and guide you through the process.
-
5. What makes Alpha Care Plus different?
Alpha Care Plus stands out for our person-centred approach and clinical excellence. We combine compassion with expertise — offering tailored complex care that empowers participants to live safely, independently, and with dignity. Our strong collaboration between nurses, support staff, and families ensures every participant receives care that feels both professional and personal.